Privacy Policy

Last updated: January 2026

At Aus55, we take privacy seriously. This policy explains what we collect, why we collect it, how we protect it, and the choices you have. It is written for Australian users and is intended to align with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to our website and related services (collectively, the “Service”). If you do not agree with this policy, please do not use the Service.

Details you give us

When you sign up, verify your account, make a payment, or contact support, you may provide information such as your name, date of birth, residential address, email address, and phone number.

Payments and account activity

To process deposits and withdrawals, we handle payment and transaction details. We use secure processing and encryption where applicable. We do not intentionally store full payment card details on our servers unless a payment provider’s workflow requires tokenisation or similar mechanisms.

Device and usage data

We collect technical data to keep the Service operating securely and reliably. This may include IP address, browser type, device/OS, pages visited, timestamps, referral URLs, and general activity patterns.

Cookies

Cookies help the site function, remember preferences, support security features, and understand which pages are useful. You can disable cookies in your browser, but some features may not work as intended.

We use information to:

• create and manage your account
• process deposits and withdrawals
• provide customer support and respond to requests
• verify identity and meet compliance requirements where applicable
• protect the Service, prevent fraud, and keep accounts secure
• improve performance, usability, and promotions (where permitted)

We may use aggregated or de-identified data for analytics and reporting. This type of information does not identify you personally.

We don’t sell your personal information.

Service partners

We may share data with trusted providers that help operate the Service (for example: payment processors, hosting, verification services, and customer support tools). They are required to protect your information and use it only to deliver the services to us.

Legal obligations

We may disclose information if required by law, or when necessary to protect users, prevent fraud, enforce our terms, or respond to legitimate regulatory requests.

Business changes

If Aus55 is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction, subject to appropriate safeguards.

We use reasonable security measures designed to protect personal information, including access controls and encryption for data in transit where applicable.

• restricted access to personal data
• monitoring for suspicious activity
• regular reviews of security practices

No online service can guarantee 100% security, but we work to reduce risk and respond promptly to issues.

Access and corrections

You can request access to the personal information we hold about you and ask us to correct it if it’s inaccurate, incomplete, or out of date. We generally respond within a reasonable timeframe (often within 30 days).

Marketing preferences

You can opt out of marketing messages at any time by using the unsubscribe link (where provided) or contacting support.

Deletion

You can request deletion of your personal information. In some cases, we may need to retain certain records for legal, compliance, security, or fraud-prevention reasons.

Complaints

If you’re not satisfied with how we’ve handled your privacy, you can contact us first. You may also contact the Office of the Australian Information Commissioner (OAIC).

We retain personal information only as long as needed for service delivery, compliance, dispute resolution, and fraud prevention. Transaction and account records may be kept for required periods (often up to seven years after account closure, depending on obligations).

When information is no longer required, we take steps to delete it securely or anonymise it.

Some service providers may be located outside Australia. If information is transferred overseas, we take reasonable steps to ensure safeguards are in place, such as contractual protections and provider checks, consistent with the APPs.

To support responsible gambling, we may review activity signals (such as time spent playing and deposit patterns) to help identify risk and offer protective tools such as limits or self-exclusion options. This information is handled confidentially and used for player protection.

We may update this Privacy Policy to reflect changes in the Service, technology, or legal requirements. Any updates will be posted here with a revised “Last updated” date.

If changes are significant, we may provide additional notice (for example, via email or a website announcement). Continuing to use Aus55 after an update means you accept the revised policy.